Are you up to the Fleet Feet Sports – Buffalo Challenge ?

Fleet Feet Sports is always looking for people who are passionate about lifetime fitness and providing consistent superior customer service. Fleet Feet Sports places the highest emphasis on excellence, attitude, commitment, teamwork, communication, professionalism, honesty, respect and integrity? Do you enjoy working with people of all ages and levels of fitness and helping them to achieve their personal FIT goals? Do you enjoy a fast paced environment working with the best products in running, walking and fitness retail? Fleet Feet Sports Buffalo is a fun and rewarding place to work. We are selective – we want the best people to join us, stay with us and grow with us.

Are you right for Fleet Feet Sports Buffalo? Is Fleet Feet Sports Buffalo right for you? Test yourself with these questions!

Do you have a sales sense? Our customers appreciate learning about our products. . . from shoe technology to the importance of carrying a hydration pack. You should be comfortable (even passionate and excited!) about suggesting items people might enjoy.

Are you good at switching gears? When customer traffic slows, you will find yourself busy with stocking, cleaning and more. But when somebody walks in the door, your focus has to switch 100% to exceptional customer service, even if you are behind in your other tasks.

Can you stay calm and friendly under pressure? There may be times when you and your teammates will need to work with multiple customers. You will experience busy days at the store, group run nights – lots of customers in the store. They all want the same level of attention and care, they want it in a timely fashion and they want you to be friendly and attentive to their individual FIT needs. Fleet Feet Buffalo can be a busy place and there is always other work to be done. Expect a fast pace at Fleet Feet.

Are you a team player? Fleet Feet Sports Buffalo is like a family and we work closely with each other, sometimes under stress or with other things on your mind. And no matter what's going on in your week, your team members will be counting on you to be here 100% when your shift starts. We all depend on each other and support each other. You need to be respectful and patient, and you also need to pull your own weight when it comes to customers and other work that has to get done.

Are you willing to learn new things? People know us as the FIT experts. "FIT" does not just refer to shoes but all of our products and our service. You'll need to make an effort to get educated about all of our products, so that you can deliver the level of service and expertise our customers have come to expect. We'll help you, but it will be up to you to ask questions and take the time to remember things.

Do you pay attention to the little things? It's the thoughtful little touches that make a "specialty" store so special, like remembering a frequent customer’s name or what type of shoe they run in. How about going an extra mile for a customer by staying open late or rush shipping them a pair of socks before a big race? That is what sets us apart. Fun little extras go a long way and make your job worth the effort.

Are you patient and willing to serve people? We expect team members to take a friendly attitude towards customers-to smile and greet them as soon as they walk in, to make conversation with all kinds of people, to serve their needs, to take time and care for them. If you feel shy or awkward about talking with strangers or if you are not willing to serve customers (including touching their feet) you might not like it here.

Are you available on weekends? In this business, weekends are a key time. Of course we want to have our staff out there racing too, so we take turns allowing each staff member the opportunity to race when they want, but also fill in back at the shop too.

*If you answered "yes" to these questions, please email Alice at alice@fleetfeetbuffalo.com and include contact information, hours of availability per day, days available, previous work experience, and a brief description of why you picked us. If you have a resume, send that too. No prior experience is necessary. You just have to have a passion for helping people attain FIT.